Log in with Service NSW

Authenticate your customer using a single set of log in credentials.

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Benefits

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Increased digital uptake

Log in with Service NSW offers a lower barrier to entry. Users simply log in with their existing credentials and avoid the frustration of having to create another account.

Less work for you

There's no need to create extra account management functions such as registration forms and password reset workflows.

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Reduced risk

We handle security, compliance and data management for core user information which means you become less of a security target.

How it works

Here's an example of how a customer might interact with this product.

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  • Screen 1 Login Login

    John wants to pay his fines online.

  • Screen 2 Login Log in with Service NSW

    John decides to Log in with Service NSW so he doesn't have to create a new account.

  • Screen 3 Login Log in with Service NSW Continue John@email.com Email Log in

    John enters his email.

  • Screen 4 Login Log in with Service NSW Log in ******** Password Log in

    John enters his password.

  • Screen 5 Login

    John is authenticated and can continue with his transaction or service.

Features

    Hosted Javascript SDK

    Easily embed the Log in with Service NSW button into your website with Javascript SDK.

    OAuth2 and OpenID Connect

    We use industry standard protocol for identity and user authentication.

    Access user data

    Gain access to the first name, last name and email address of your users.

Case studies

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OneGov single login

OneGov uses Log in with Service NSW to provide their customers with a single federated login for over 25 digital licensing transactions that they manage.

Customers can now update their information once and use the information for multiple transactions across the government.

Develop

Start building

You have the option to use this product as a standalone API or as a component within a larger secure and connected digital solution.

View tech docs

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Design

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Service NSW brand guidelines

Learn how to use and customise the Log in with Service NSW button​ to suit your product or service.

View guidelines

Roadmap

Learn about new features that are currently in development or planned for a future release.

    Multi-factor authentication

    Provide multi-factor authentication and additional user attributes to support Government Made Easy.

    API gateway

    All redirects and API calls will pass via the API gateway providing additional security and stability.

    Override scope parameters

    Once this feature is released, agencies will be able to override the default scope parameters.

Is this right for you?

  • Icon of a government building
    You are a NSW State or Local Government agency.
  • Icon of Service NSW centre search
    You have an online product or service designed to be used by the NSW public.
  • Icon of a successful tick on mobile app
    You need a secure way to enable NSW residents to log in to your application.
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Ready to get started?

Speak with our partnership team to find out how we can work together.

Contact our team